1. The Service

The Content Coach provides tools intended to help real estate professionals and other authorized users plan, create, record, edit, manage, and distribute content. Features may include AI-generated ideas and scripts, recording tools, editing tools, content calendars, social-media integrations, analytics, educational resources, and other content-related functionality. We may add, modify, suspend, or discontinue features over time.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use The Content Coach. You are responsible for providing accurate account information and maintaining the security of your account credentials.

3. Subscriptions and Payments

Certain features require a paid subscription. Pricing and subscription terms will be disclosed before purchase. Subscriptions purchased through Apple’s App Store or Google Play are subject to the applicable store’s payment, renewal, cancellation, and refund policies. Unless otherwise stated, subscriptions may automatically renew until canceled.

Deleting The Content Coach or deleting your account does not necessarily cancel an active subscription administered by Apple, Google, or another third-party payment provider. Users should manage those subscriptions through the applicable provider.

4. AI-Generated Content

The Content Coach may generate scripts, ideas, captions, recommendations, marketing material, or other content using artificial intelligence. AI-generated information may be inaccurate, incomplete, outdated, or unsuitable for a particular situation. You are responsible for reviewing and approving content before publishing or relying upon it. The Content Coach does not guarantee that generated content will produce leads, followers, engagement, transactions, revenue, or any particular business result.

5. Professional Responsibility

The Content Coach provides content and marketing tools and does not provide legal, financial, mortgage, real-estate, tax, or other professional advice. Users are responsible for ensuring their content complies with all laws, regulations, professional standards, licensing requirements, advertising requirements, fair-housing requirements, brokerage policies, company policies, and other rules applicable to their business.

6. User Content

You retain ownership of original content you upload or create through The Content Coach, subject to any rights applicable to third-party materials. You grant The Content Coach a limited license to host, store, reproduce, process, modify, and transmit your content as reasonably necessary to provide the Services. This license does not transfer ownership of your content to us. You represent that you have the rights and permissions necessary to upload, use, and distribute content submitted through your account.

7. Acceptable Use

You may not use The Content Coach to violate applicable law; infringe intellectual-property or privacy rights; impersonate another person or organization; distribute malicious software; attempt unauthorized access to the Service; interfere with the operation or security of the Service; engage in fraudulent or deceptive conduct; upload content you do not have the right to use; or abuse, exploit, reverse engineer, or improperly access our systems. We may suspend or terminate accounts that violate these Terms.

8. Third-Party Services

The Content Coach may integrate with third-party platforms. We do not control these third parties and cannot guarantee their continued availability, functionality, APIs, policies, or performance. Your use of a third-party service is subject to that service’s terms and policies.

9. Intellectual Property

The Content Coach software, branding, logos, interfaces, designs, technology, and proprietary materials are owned by or licensed to The Content Coach and are protected by applicable intellectual-property laws. Except as expressly authorized, you may not copy, reproduce, sell, license, distribute, reverse engineer, or create derivative works from our proprietary software or materials.

10. Termination and Account Deletion

You may stop using the Service at any time. You may request deletion of your account through the account settings within the app or through our account-deletion webpage. We may suspend or terminate access when reasonably necessary for violations of these Terms, fraud, abuse, security threats, legal requirements, or nonpayment.

11. Disclaimer of Warranties

To the maximum extent permitted by law, The Content Coach is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation, availability of third-party integrations, accuracy of AI-generated content, social-media performance, leads, sales, closings, revenue, or other business outcomes.

12. Limitation of Liability

To the maximum extent permitted by applicable law, The Content Coach and its owners, affiliates, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the Services. Nothing in these Terms excludes liability that cannot lawfully be excluded.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Content Coach and its affiliates from claims, damages, liabilities, and reasonable expenses resulting from your misuse of the Services, violation of these Terms, violation of law, or infringement of another person’s rights.

14. Changes to These Terms

We may update these Terms as our Services or legal obligations change. Continued use after updated Terms become effective constitutes acceptance where permitted by law.

15. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

16. Contact

Questions about these Terms may be directed to The Content Coach at info@thecontentcoach.ai or thecontentcoach.ai.